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Understanding, integrating and manage change in your teams
Making positive feedbacks to help your colleague gain reassurance
Developing your capacity to reframe people with sympathy and efficiency
Manage resistance and refusal during interviews
Manage yourself during the process of change
Manage your energy
Manage your clients and your manager during change
Develop your influence using communication during change
Practical studies
Announcing change (reorganization, merger, role change, perimeter change...)
Say 'more' to your internal or external client
Interview with a colleague who resists reorganisation
Reframing an outbreak
Tools
Several role-playing scenarios based on concrete experiences proposed by the delegates
The protection / permission frame
Establishing a change curve using the stages of grief and the emotions associated with the process
The non-violent communication basics
The tools of influential communication
Definition of a personal action plan and optional monitoring over the phone (2 x 1h)
Using your own experiences and knowledge acquired during the seminar, each delegate can establish their own personal and concrete action plan. This action plan may receive monitoring from the seminar's coach by telephone
Integrate change and its consequences in management
Identify positive aspects of change
Learn how to develop your capacity to give feedback while motivating the other members of the team
Manage your energy and protect yourself from negative emotions
Developing a more reassuring communication to help change
Concrete and well animated seminar designed specifically for investment bankers and asset managers
Practical and applied training, with many tools built using real-life working experiences
Each delegate's area of improvement will be identified and personal action plan will be established
The seminar coach has experience in crisis management and finance and is an expert in management and interpersonal skills training
Managers (Front, Middle and Back Office, MOA, MOE, Coverage, M&A, Origination, asset management, CRM, private banking ...) with at least a year of experience in a management function