Training offers a powerful tool for disseminating and deploying your strategy. Contact our sales team to see how we can assist you in conveying your vision.
Developing a growth approach and building business relations by focusing on the client
Discover and understand client expectations
Structure your prospecting strategy
Manage your time efficiently and choosing your priorities
Establishing your objectives
Before acting: questions to ask one-self
Practical workshop
Discuss in small groups what clients expect and what they do not appreciate from the sales staff
While being filmed and taking into account real-life situations, the delegates will apply the tools acquired during the seminar and will obtained personalized feedbacks on their reactions
Master the Sales Scheme and the Key Steps
Prepare yourself
The stages of a selling process: understanding the client’s decision-making process
Discovering the client’s real needs and selling high added-value products
Arguing your case and turning information into an opportunity
Leaving effective telephone messages and sending efficient e-mails
Perceiving what is hidden behind objections and leveraging them into a selling point
Closing a deal: why this is sometimes difficult? ; Various types of closing
Capitalising on selling and follow-up
Practical workshop
While being filmed and taking into account real-life situations, the delegates will apply the tools acquired during the seminar and will obtained personalised feedbacks on their reactions
Develop your Communication Skills to Build Confidence
Mastering the skill of listening
Using silence
Asking questions: how and what to ask to discover your clients’ needs and build up a relationship
Understanding and managing strong emotional reactions from your client
Become a key contact by knowing how to provide high added-value services to the client in all situations
Being assertive in difficult situations to gain respect and develop a client relationship
Practical workshop
While being filmed and taking into account real-life situations, the delegates will apply the tools acquired during the seminar and will obtained personalised feedbacks on their reactions
Defining a Personal Action Plan
Based on the knowledge gained during the two-day course, participants define a specific and precise personal action plan
Knowing when to stand back from one’s sales technique and identify areas of excellence and progress
Identify and understand customers’ needs.
Mastering the most efficient communication tools to build client relationships and confidence.
Developing your capacity to generate transactions with high added-value
Turning difficult situations - ad hoc or cyclical - to your advantage
Managing situations of client resistance
Understanding the steps and motives behind selling to improve your techniques
Specific and operational training created specifically for trading room sales professionals
Pragmatic and applied training, built around several exercises and real life situations
Each course participant identifies his/her progress and establishes an action plan
Junior and Senior Sales in fixed-income, FOREX, equities and derivative products
