The Manager Coach

Principles
  • When to coach, when to manage
  • Limits of coaching efficiency in the management area
  • Protection / permission / power frame
  • Means or results objectives?
  • The 5 stages of change
  • Formalize the behavioural objectives with the SMART indicators
  • GROW method
  • Adapt your communication to the recipientPositive feedback and reframing colleagues
  • Constructing an alliance with the person who is being coached
  • Develop the relationship
  • Develop your capacity to organize an event and positive communication
  • Communicate on your identity and telling a story that resembles you.
  • Go from why to how
  • Mark your support, co-build and follow an action plan
  • 4 steps of a constructive demand
  • Know how to say no
  • Psychological role-playing scenarios (victims, rescuer, persecutor) and the different stages of personality (Transactional Analysis).
  • Anchor behavioural change over time
  • Practical workshop
  • Coach a colleague about his attitude (schedule, respect, listening, ...)
  • Coach a colleague about his management development
  • Coach a colleague over his communication and his commitment
  • Coach a colleague about his relationship with the Front, Back and Middle office staff, the Ethics department...
  • Coach a colleague over the alerts he or she has given and the control of those alerts
  • Coach a colleague over his client relationships and / or the evolution of his or her P&L
Definition of a personal action plan and optional monitoring over the phone (2 x 1h)
  • Using your own experiences and knowledge acquired during the seminar, each delegate can establish their own personal and concrete action plan. This action plan may receive monitoring from the seminar's coach by telephone

  • Prepare managers to accompany their teams during a changing process
  • Use concrete communication and management tools specific to investment banking
  • Understand how people function, how they interact and develop effective communication
  • Know yourself, learn how to stand back and feel reassured when facing resistance
  • Concrete and well animated seminar designed specifically for investment bankers
  • Practical and applied training, with many tools built using real-life working experiences proposed by delegates
  • Each delegate's area of improvement will be identified and personal action plan will be established with the help of a coach
  • The personal action plan may be monitored over time by the coach (optional)
  • The seminar coach has experience in finance and human resources and is an expert in management and interpersonal skills training
  • Managers in investment banking having at least two years experience in team or project management
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